privacy policy/terms and conditions.

our privacy policy.

Steel Yard Exchange Limited whose registered office is 13-16 Allhallows Lane, London EC4R 3UL & registered company number is 11132949. This privacy policy will demonstrate our strong commitment to protecting you and any data we collect as part of our service. We respect your privacy and want to ensure you understand how and why your data is collected and used across our services. By using our services, which includes visiting our website or online platforms, you accept and agree to the use of your data we collect in line with the information detailed in this privacy policy.

how we collect personal information.

We will collect personal information if you make online purchases, if you register as a member or sign up for updates (including offers, competitions, promotions and any other related content) and news through our page, and if you visit our website or social media accounts – in general, this includes your name, email & telephone numbers. We collect information that analyses how you use our website and online platforms for the purpose of providing you with a better experience and developing service – this may include details of your domain name and internet protocol address, the operating system, geographical location, cookie details, how long you viewed pages for, the route through which you navigated the website, and website you visited prior to ours.

When you access the venue you will be asked for photographic ID. We will keep the retention period for this data to a minimum and we will regularly carry out manual reviews of any alert lists or records we utilise in identifying potential security risks at the venue. Your decision to present ID for scanning when entering the venue is always voluntary and by permitting us to scan your ID you agree for us to use your data in line with our policy as defined in this document and through any other safety, security, legal or licensing obligations. However, to enter the venue you must have a valid form of government issued photographic ID proving you are over the age of 18 and the management reserves the right to refuse admission.

We may also hire professional photographers/videographers at the venue during events that will be used as marketing material and for promotional purposes and these may include clips and images of you. By entering the venue, you give us consent to do so and these can be used by any third parties in relation to the event in question. If you are not happy with any material being used for this purpose, please do not hesitate to get in touch at info@thesteelyard.london

processing payments.

[card transactions – what service will be used and how will information be protected through the use of that service]

using your information.

We require your information to better understand your needs and provide you with a better service. We use the data to help intelligently offer you products, services and promotions that we think will suit you and are tailored towards your previous purchases and activity on our online platforms. We may also contact you to carry out market research to help improve our website, its function and our service.

In line with the new data protection law, the General Data Protection Regulation (GDPR), we only process your information if we have legally permitted reason for doing so and this is based on the consent you administer under the terms of this privacy policy. From time to time we will get in touch to inform you of any changes we have made to our website, our services or any goods and products that we sell.

In addition, we want you to know that all reasonable precautions are taken to prevent unauthorised access to your information.We will never give your information to any third parties to use your data to enable them to provide you with information regarding unrelated goods or services.
If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent. We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

cookies.

This website uses cookies to store small pieces of information about your activity and enable us to make a link between you and the information you have provided to our website. By monitoring your browsing preferences, we are able to provide you with personalised content so that can give you a better experience when you return to our site. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired. Cookies will not collect your personal information but tracks your activity on our site so that your experience is enhanced and personalised for future use.

updating our privacy policy.

We may choose to update our privacy policy from time to time. In the event of such update, the updated policy will supersede this version. We will aim to notify you the best we can when such update has been made, either via email or through our website. We do advise that you read this information every time you use our website to ensure you are happy with our terms of use.

club specific terms & conditions.

The Steel Yard is licensed to only serve alcohol to over 18’s. We run a strict door policy which states that all customers must be over the age of 18. Valid photo ID must be presented on entry to gain access to the venue. The club as the right to evict any customer from the venue at any point. All tickets for the venue are non-refundable.

contacting us.

You have the right to request any information that we hold about you, and have your data updated or corrected at any point or if you’d like me us to remove you from our database. Please email info@thesteelyard.london or call 020 7283 1505 in order to do so.